Disabled account

This is primarily a user-to-user support forum; other Apple users like you. You will need to contact Apple Support for details and to resolve it. See the following from If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.

Contact Apple support. See the instructions in: https://support.apple.com/en-us/HT208856