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Was this issue ever resolved? We are having the same problem. Apple TV 4K connected to a 4K tv, same setup and connections for years, working no problem. Now suddenly out of the blue, we are not getting 4K when viewing 4K content from Apple TV, and the video format options do not even offer 4K as an option. Nothing on the system has changed recently.
Hello,
Try updating to tvOS 13.4.8 to see if it resolves your problem.
Settings > System > Software Update
Hello,
Try updating to tvOS 13.4.8 to see if it resolves your problem.
Settings > System > Software Update
Apple TV 4K suddenly not displaying 4K as an option
