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Level 1

4 points

Changing region

We moved from UAE to Europe

There is a little credit balance which is not enough to purchase anything but does not allow to change the region either.

Could you please help how to clear that credit please.

iPad, iPadOS 13

Posted on Aug 5, 2020 1:45 PM

Top-ranking reply

Level 7

20,616 points

Posted on Aug 5, 2020 2:42 PM

Either purchase something that costs more than the balance and

pay the rest with your approved form of payment or ask iTunes

support to zero out your account. Be advised you must first cancel

all subscriptions.

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