You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Sound on Macbook Air Not Working

Hi!

The sound output on my macbook air has not been working. I've tried several things and nothing seems to work. Sometimes if I shut it off overnight, the sound will work the next day, but will go out after an hour or so and the sound is not detected in my sys preferences. Earphones won't work either. Has anyone had this issue and found a solution? Any suggestions are appreciated!

MacBook Air 13″, macOS 10.15

Posted on Aug 7, 2020 12:03 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 8, 2020 12:10 AM


  1. Reset SMC by following the directions applicable to your MacBook here ➔ How to Reset SMC. If that does not solve things then-
  2. Reset NVRAM/PRAM by following the directions applicable to your MacBook here ➔ How to Reset NVRAM/PRAM. If that does not solve things then-
  3. Enter ➔ Safe Mode and see if the screen issue still exists in Safe mode. Log out of Safe Mode and then reboot computer. If that does not solve things then-
  4. Finally if none of the above works then you can enter ➔ macOS Recovery Mode and reinstall the macOS and see if that solves it.


Axel F.

1 reply
Question marked as Top-ranking reply

Aug 8, 2020 12:10 AM in response to pugsandpizza


  1. Reset SMC by following the directions applicable to your MacBook here ➔ How to Reset SMC. If that does not solve things then-
  2. Reset NVRAM/PRAM by following the directions applicable to your MacBook here ➔ How to Reset NVRAM/PRAM. If that does not solve things then-
  3. Enter ➔ Safe Mode and see if the screen issue still exists in Safe mode. Log out of Safe Mode and then reboot computer. If that does not solve things then-
  4. Finally if none of the above works then you can enter ➔ macOS Recovery Mode and reinstall the macOS and see if that solves it.


Axel F.

Sound on Macbook Air Not Working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.