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I was given an iPad and it has the activation lock as I’ve seen on a few other posts locked to a K•••••@icloud.com. I tried to activate it with my account to no avail I’ve seen several people say take it to the Genius Bar, but I don’t have a receipt. So what’s the best option?
iPhone SE, iOS 13
Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:
https://support.apple.com/en-us/HT201365
https://support.apple.com/en-gb/HT201441
As you will discover, unless you are the owner of the AppleID that was last used to activate the device, or unless you can secure the cooperation of the previous owner, you’ll not be able to defeat or bypass the Activation Lock. Without documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple won’t assist - and nobody here will be able to help you.
Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:
https://support.apple.com/en-us/HT201365
https://support.apple.com/en-gb/HT201441
As you will discover, unless you are the owner of the AppleID that was last used to activate the device, or unless you can secure the cooperation of the previous owner, you’ll not be able to defeat or bypass the Activation Lock. Without documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple won’t assist - and nobody here will be able to help you.
There are NO options for you unless you know who put the lock on the iPad and you can contact them. If you can't, Apple won't help you and we can't help you. There is NO way to bypass Activation Lock yourself. None. Zip. Nadda.
See this link about used devices --> The All Too Common SAD Reality of Buying … - Apple Community
No options, sorry.
Neither we (just users like you) nor Apple can help you, unless you are the original owner and you still have the proof of purchase (receipt/invoice).
Shouldn’t be this case, activation lock can be removed only by the previous owner, with the credentials that were used to activate that iPhone/iPad. Without those credentials, that device is useless to you.
Regards
Giulio
Bummer I’ll have to get in touch with the guy that have it to us thank you for your input
You are welcome
Activation lock
