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Request refund

hello. Can u help me please? Picsart app was like free for 7 days, but they took my money for a year! Please help me to take my money back!

Posted on Aug 10, 2020 4:07 PM

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Question marked as Top-ranking reply

Posted on Aug 10, 2020 4:55 PM

It is stated clearly when signing up to subscriptions it will carry on if you do not cancel the free trial. I'm sorry you didn't find this clear however it is stated when signing up - I get you were probably in a rush and missed it


Firstly you'll want to cancel this subscription

See or cancel your subscriptions – Apple Support


Secondly, you can try to request a refund but this will have to be approved by Apple.

Request a refund for apps or content that you bought from Apple – Apple Support


1 reply
Question marked as Top-ranking reply

Aug 10, 2020 4:55 PM in response to altyn32

It is stated clearly when signing up to subscriptions it will carry on if you do not cancel the free trial. I'm sorry you didn't find this clear however it is stated when signing up - I get you were probably in a rush and missed it


Firstly you'll want to cancel this subscription

See or cancel your subscriptions – Apple Support


Secondly, you can try to request a refund but this will have to be approved by Apple.

Request a refund for apps or content that you bought from Apple – Apple Support


Request refund

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