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I recently bought a brand new iPhone 11 through T-Mobile for my step daughter. Long story short she moved out and I am going to let my niece take over the billing for the phone. My step daughter left it where I can’t access it and I don’t know how to factory reset it. T-Mobile said they couldn’t do it that I had to contact Apple Support for it.
[Personal Information Edited by Moderator]
If your step daughter already setup the iPhone under her Apple ID, see below.
Your step daughter need to do this => What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support
If she refuses and you have the iPhone receipt, use Contact Support link at the top right of this page.
If your step daughter already setup the iPhone under her Apple ID, see below.
Your step daughter need to do this => What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support
If she refuses and you have the iPhone receipt, use Contact Support link at the top right of this page.
iPhone 11 how to factory reset
