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LinzJerry Author

Level 1

4 points

Ipod frozen with lines on the screen. It will not turn off. What to do?

The screen was frozen we got it to restart now the screen is flashing.

Posted on Aug 10, 2020 5:56 PM

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Top-ranking reply

Level 10

103,383 points

Posted on Aug 11, 2020 9:47 AM

Hello,

You will need to call Apple for diagnosis.

Contact AppleCare

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1 reply

Top-ranking reply

Level 10

103,383 points

Aug 11, 2020 9:47 AM in response to LinzJerry

Hello,

You will need to call Apple for diagnosis.

Contact AppleCare

Reply

Ipod frozen with lines on the screen. It will not turn off. What to do?

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