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Keeps getting error of itunes

i have connected to computer and updated and keeps getting error, can anyone help me please?

iPad Air 2, iPadOS 13

Posted on Aug 12, 2020 9:57 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 14, 2020 10:57 AM

Hello arkk2wos,


Thanks for using the Apple Support Communities!


We understand you are getting an error message when you connect your device to a computer and would like to help!


We have a great resource that goes over steps to take if your computer isn't recognizing your device:


If your computer doesn't recognize your iPhone, iPad, or iPod


Let us know if that helps, or if there is a different issue coming up. The more information you can provide, the better we can assist.


Best Regards.

3 replies
Question marked as Top-ranking reply

Aug 14, 2020 10:57 AM in response to arkk2wos

Hello arkk2wos,


Thanks for using the Apple Support Communities!


We understand you are getting an error message when you connect your device to a computer and would like to help!


We have a great resource that goes over steps to take if your computer isn't recognizing your device:


If your computer doesn't recognize your iPhone, iPad, or iPod


Let us know if that helps, or if there is a different issue coming up. The more information you can provide, the better we can assist.


Best Regards.

Aug 17, 2020 4:19 PM in response to chris_g1

chris_g1 wrote:

Hello arkk2wos,

Thanks for using the Apple Support Communities!

We understand you are getting an error message when you connect your device to a computer and would like to help!

We have a great resource that goes over steps to take if your computer isn't recognizing your device:

If your computer doesn't recognize your iPhone, iPad, or iPod

Let us know if that helps, or if there is a different issue coming up. The more information you can provide, the better we can assist.

Best Regards.

Yes it solved, but what about updating your iOS device on the computer and saw the error

Aug 18, 2020 10:11 AM in response to arkk2wos

Hey there arkk2wos,


If you see an error when trying to update your iOS device on a computer, there are multiple reasons why this might show up.


We have a list of what might be causing the error codes when updating. Each error code corresponds with a specific issue that is happening. You can see that list of error codes here:


iOS update and restore errors


You can also reference this article for steps on resolving those error codes:


If you see an error when you update or restore your iPhone, iPad, or iPod


Cheers!

Keeps getting error of itunes

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