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iOS Update issues

I have the new iPhone SE, and am trying to update to the latest iOS 13.6.1. Updates have never

been an issue before, but this time I get the error message "Unable to Install Update. An error occurred installing iOS13.61.1."


Can anyone help with this?

Posted on Aug 14, 2020 8:58 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 14, 2020 8:59 AM

VPN or proxy connections might prevent your device from contacting the update servers.



If you still can't install the latest version of iOS, try downloading the update again:


  1. Go to Settings > General > [Device name] Storage.
  2. Find the iOS update in the list of apps.
  3. Tap the iOS update, then tap Delete Update.
  4. Go to Settings > General > Software Update and download the latest iOS update.


If you don’t see the update in the list of apps or if the issue happens again, you need to update your device with iTunes.


Try updating iOS after each step.

  • Try Forget the WiFi network and add again
  • Try another WiFi network 
  • Toggle set automatically off and then on
  • Reset your network settings
  • Force restart your device
  • Remove any beta profiles, if applicable
  • If everything fails:- Use iTunes or Finder (for macOS Catalina+) to update your device instead of over-the-air





2 replies
Question marked as Top-ranking reply

Aug 14, 2020 8:59 AM in response to HFonda

VPN or proxy connections might prevent your device from contacting the update servers.



If you still can't install the latest version of iOS, try downloading the update again:


  1. Go to Settings > General > [Device name] Storage.
  2. Find the iOS update in the list of apps.
  3. Tap the iOS update, then tap Delete Update.
  4. Go to Settings > General > Software Update and download the latest iOS update.


If you don’t see the update in the list of apps or if the issue happens again, you need to update your device with iTunes.


Try updating iOS after each step.

  • Try Forget the WiFi network and add again
  • Try another WiFi network 
  • Toggle set automatically off and then on
  • Reset your network settings
  • Force restart your device
  • Remove any beta profiles, if applicable
  • If everything fails:- Use iTunes or Finder (for macOS Catalina+) to update your device instead of over-the-air





iOS Update issues

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