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MacBook Pro OS X

I'm running MacBook Pro (Retina, 13-inch, Early 2015) on version 10.11.6 and I am trying to download macOS Catalina on the App Store, but every time I click download in the App Store nothing happens.

MacBook Pro 13″, OS X 10.11

Posted on Aug 16, 2020 6:59 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 16, 2020 8:07 PM

Hey!


This should help:


Make sure that you have an active internet connection.

Restart your Mac computer.

Close all apps that are open.

Make sure you have enough storage on your Mac.


Then,


Download macOS Catalina


Or use this link to open the macOS Catalina page on the App Store: Get macOS Catalina. Then click the Get button or iCloud download icon.


Also see: https://support.apple.com/en-us/HT201475


Thank you.

2 replies
Question marked as Top-ranking reply

Aug 16, 2020 8:07 PM in response to appleuser0326

Hey!


This should help:


Make sure that you have an active internet connection.

Restart your Mac computer.

Close all apps that are open.

Make sure you have enough storage on your Mac.


Then,


Download macOS Catalina


Or use this link to open the macOS Catalina page on the App Store: Get macOS Catalina. Then click the Get button or iCloud download icon.


Also see: https://support.apple.com/en-us/HT201475


Thank you.

Aug 16, 2020 8:09 PM in response to appleuser0326

First, see How to upgrade to macOS Catalina. The fourth section has the download link at the end of the section.


Before You Upgrade macOS


  1. Fix any problems before upgrading.
  2. Run First Aid in Disk Utility while booted from your Recovery HD.
  3. Backup. Make a bootable clone using CarbonCopy Cloner or use TimeMachine.
  4. Be sure your startup disk has 18-20GB of free space during the installation.
  5. Upgrade third-party software for compatibility. See App Compatibility Table - RoaringApps. If you have mission critical software, then DO NOT upgrade until you know that software is compatible with the version of macOS you are about to install.
  6. Disconnect all third-party peripherals.
  7. Download the installer which will be in the Applications folder. Quit the installer after it opens, then make a copy of the installer and save it in the Downloads folder. The one in the Applications folder will be deleted after a successful installation.
  8. The download is large, anywhere between 5 and 9GBs. It takes time to complete. Be patient.
  9. Double-click on the installer in the Applications folder. Click on the start button to begin the installation.


MacBook Pro OS X

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