I have a flashing file folder with a? When I turn on my computer what is wrong with it
I have a flashing file folder when I turn on my computer. How can I refresh it with macOS system?
MacBook Air 11″, macOS 10.15
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If your Mac starts up to a question mark
A folder with a flashing question mark means that your startup disk is no longer available or doesn't contain a working Mac operating system.
- Press and hold the power button on your Mac for up to 10 seconds, until your Mac turns off.
- Turn on your Mac and immediately press and hold Command (⌘) and R to start up from macOS Recovery.
- While in macOS Recovery, use Disk Utility to repair your startup disk.
- If Disk Utility found no errors or repaired all errors, take either of these actions:
If you still need help, please contact Apple Support.