You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

why it wont let me add my card

tryinng to get apple music wont let me add my card

Posted on Aug 20, 2020 11:21 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 20, 2020 11:47 AM

What happens when you try? Error message(s)? More information would help.


Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page.


Apple ID payment information - change.  

2 replies
Question marked as Top-ranking reply

Aug 20, 2020 11:47 AM in response to tacoby

What happens when you try? Error message(s)? More information would help.


Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page.


Apple ID payment information - change.  

Aug 20, 2020 12:07 PM in response to tacoby

See If your payment method is declined in the App Store or iTunes Store https://support.apple.com/en-us/HT203005. To resolve this, add a new payment method or update the billing information for your current payment method.


If you need additional help, use this support link from the document https://support.apple.com/contact  or use:

 

Apple telephone support https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 Be patient sometimes Apple support is closed to immediate phone support.

 

Apple Support Twitter https://twitter.com/AppleSupport There may be an hour or so wait.

 

iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading Tell us how we can help.

___________

 

Also see: Fix ‘Your Payment Method Was Declined’ Error In App Store https://www.addictivetips.com/ios/fix-your-payment-method-was-declined-error-in-app-store/. If you need more help here, use the support links above.

why it wont let me add my card

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.