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shondamaria Author

Level 1

4 points

can not restore in recovery mode

How to restore in recovery mode when it says it can not restore and to contact support?

iPhone X, iOS 13

Posted on Aug 21, 2020 6:51 PM

Top-ranking reply

Tesserax

Level 10

152,338 points

Posted on Aug 21, 2020 6:55 PM

Then you need to either make a Genius Bar appointment at your local Apple Store or Apple Authorized Service Provider, or contact Apple directly to get this resolved.

Ref:

Genius Bar Reservation and Apple Support Options - Apple
Contact Apple for support and service - Apple Support

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can not restore in recovery mode

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