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Our cousin has passed away and we now have his old ipad. We dont know that we can use it since we dont know any of his password info for his apple ID. we would like to switch to our iTunes account how do we do this?
iPad
Contact Apple. They need to see a copy of the death certificate and a copy of the will or a document that shows you inherited it.
How to request access to a deceased family member's Apple accounts - Apple Support.
Either take the device, the above paperwork, and a photo ID to the nearest Apple Store (if it has reopened)
Genius Bar Reservation and Apple Support Options - Apple.
or contact Apple ID Support.
Apple ID - Official Apple Support.
Contact Apple for help with Apple ID account security - Apple Support. (Link doesn’t always load)
Get Support Work through the screens to get a chat option.
Apple Support schedule phone call
https://twitter.com/AppleSupport People have posted it may take an hour or more to get a response.
Contact Apple. They need to see a copy of the death certificate and a copy of the will or a document that shows you inherited it.
How to request access to a deceased family member's Apple accounts - Apple Support.
Either take the device, the above paperwork, and a photo ID to the nearest Apple Store (if it has reopened)
Genius Bar Reservation and Apple Support Options - Apple.
or contact Apple ID Support.
Apple ID - Official Apple Support.
Contact Apple for help with Apple ID account security - Apple Support. (Link doesn’t always load)
Get Support Work through the screens to get a chat option.
Apple Support schedule phone call
https://twitter.com/AppleSupport People have posted it may take an hour or more to get a response.
You would need to take his death certificate to apple so they could unlock it
i need to remove previous owner from ipad
