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unable to update Pages or Keynote on new MacBook Pro 2020

hi. I am unable to update Pages or Keynote on mew MacBook Pro 2020

it says they are attached to another ID.

please help.

MacBook Pro 13″, macOS 10.15

Posted on Aug 24, 2020 2:56 AM

Reply
3 replies

Aug 24, 2020 8:13 AM in response to eiministry

  • Click on the desktop to activate the Finder
  • go to the Go menu in the menu bar and select Applications
  • right click Keynote application and select Move to Trash
  • go to Finder > Empty trash
  • open the the App Store application in the applications folder, sign in with your Apple ID, type " Keynote" in the search box then click the download button for Keynote



unable to update Pages or Keynote on new MacBook Pro 2020

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