You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

jsrealtor Author

Level 1

8 points

I keep getting emails saying I need to update my billing information. How can I know this is really from Icloud?

How do I know an email is real? I keep getting emails saying I need to update my billing information Icloud

iPhone XR, iOS 13

Posted on Aug 25, 2020 7:28 PM

Reply

Top-ranking reply

Community+ 2024

Level 10

124,669 points

Posted on Aug 25, 2020 7:32 PM

Here’s how to check all of that, and some tips for spotting scams...

Identify legitimate emails from the App Store or iTunes Store - Apple Support

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

Change, add, or remove Apple ID payment methods - Apple Support

View in context

Similar questions

1 reply

Top-ranking reply

Community+ 2024

Level 10

124,669 points

Aug 25, 2020 7:32 PM in response to jsrealtor

Here’s how to check all of that, and some tips for spotting scams...

Identify legitimate emails from the App Store or iTunes Store - Apple Support

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

Change, add, or remove Apple ID payment methods - Apple Support

Reply

I keep getting emails saying I need to update my billing information. How can I know this is really from Icloud?

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up