You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My Apple TV 4K will start rewinding by itself while playing movies or tv shows on all streaming services. I just bought this Apple TV at least a month ago replacing the one I had before that got fried when lightning hit my house. The 4K HDMI’s were also replaced, but I can’t understand why it keeps rewinding on its own. No one is touching the remote or app remotes on our iPhones. Any ideas how to fix it?
The above ‘test’ indicates that the issue may be with the remote itself. Contact Apple Support about a possible hardware issue under warranty.
Contact Apple for support and service - Apple Support (phone numbers)
Get support - Apple Support (start your request online)
Find locations - Apple Support (find a service & support store or service provider)
The above ‘test’ indicates that the issue may be with the remote itself. Contact Apple Support about a possible hardware issue under warranty.
Contact Apple for support and service - Apple Support (phone numbers)
Get support - Apple Support (start your request online)
Find locations - Apple Support (find a service & support store or service provider)
Does this even happen when the remote is out of bluetooth reach?
No, but I haven’t ever had it away from the Apple TV, it is always in the same room as the Apple TV.
Apple TV Keeps Rewinding By Itself
