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I bought an iPhone eight from a third-party it has iCloud password on it how can I remove it is it possible to get in touch with the original owner and ask them to remove it

I bought an iPhone 8 from a third-party it has iCloud password on it how can I remove it is it possible to get in touch with the original owners and ask them to remove it from their account

iPhone 8, iOS 13

Posted on Aug 28, 2020 7:22 PM

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Question marked as Top-ranking reply

Posted on Aug 28, 2020 7:46 PM

You need to be able to contact the previous owner to have them log out of iCloud or go to https://www.icloud.com/find/ My Phone and erase the device, then remove it from their account. If you can’t do that, the device is useless. Apple won't unlock it.


Turn off Activation Lock - Apple Support.     

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I bought an iPhone eight from a third-party it has iCloud password on it how can I remove it is it possible to get in touch with the original owner and ask them to remove it

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