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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Dear Sir,
I did not make any purchases but received email confirmation of my purchases as follows:
Order number:
Date: 08/31/2020 04:46:31 am
Order total: USD 39.99
Please assist asap, thank you.
SkyMonday
[Personal Information Edited by Moderator]
Make sure the purchases are in your own account. if they are not they might be a scam email.
Check purchase history like this:
See your purchase history for the App Store or iTunes Store - Apple Support
Take a look at these articles
Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support
Identify legitimate emails from the App Store or iTunes Store - Apple Support
If it was from your apple ID account, you can report it by forwarding it to reportphishing@apple.com.
You can request a refund by following the steps in this guide:
Request a refund for apps or content that you bought from Apple - Apple Support
You are not guaranteed a refund tough.
This is an automated prosess, if you wish to explain your situation in depth to a person you can:
Contact Apple for support and service - Apple Support
Good luck!
Make sure the purchases are in your own account. if they are not they might be a scam email.
Check purchase history like this:
See your purchase history for the App Store or iTunes Store - Apple Support
Take a look at these articles
Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support
Identify legitimate emails from the App Store or iTunes Store - Apple Support
If it was from your apple ID account, you can report it by forwarding it to reportphishing@apple.com.
You can request a refund by following the steps in this guide:
Request a refund for apps or content that you bought from Apple - Apple Support
You are not guaranteed a refund tough.
This is an automated prosess, if you wish to explain your situation in depth to a person you can:
Contact Apple for support and service - Apple Support
Good luck!
Unauthorized Purchases
