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Macbook not turning on

Does anyone know how to fix the macbook pro not turning on? It is charged with full battery before i turned it off and when I’m trying to open it with the power button nothing happens. I already did the 10seconds method and still nothing happens. And i also don’t see green or orange light when i plug in the charger. Does anyone know how to fix this problem? Thank you in advance!

MacBook Pro 13″, 10.15

Posted on Sep 1, 2020 8:58 PM

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Question marked as Top-ranking reply

Posted on Sep 1, 2020 9:04 PM

Troubleshooting Mac Startup or Power Up Problems

What to Do When Your Mac Won't Power Up At All


Make an appointment at the Apple Genius Bar for service after the stores re-open. If you need to find an Apple Store - Find a Store - Apple. Also, see How to find your nearest Apple Authorized Service Provider (AASP) or Distributor (AAD). You may also get Apple authorized service at a local Best Buy or contact Apple Support for more options.


Contacting Apple Customer and Support Service


  1. Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
  2. If you just purchased the product, then you get 90 days of free telephone support from the date of purchase of your Apple product.
  3. Primary support help at Contact Support.
  4. To contact product and tech support: Contacting Apple for support and service including international calling numbers.


About the Standard Warranty:


"Your Apple-branded or Beats-branded hardware product (“Product”) is warranted against defects in materials and workmanship for a period of ONE (1) YEAR from the date of original retail purchase (“Warranty Period”) when used in accordance with Apple`s user manuals (refer to www.apple.com/support/country). Under this warranty, you will be able to direct your claims to Apple even in situations where you purchased the Apple Product from a third party.” [Apple One (1) Year Limited Warranty – Accessory - For Apple and Beats Branded Products Only.]


1 reply
Question marked as Top-ranking reply

Sep 1, 2020 9:04 PM in response to ehren64

Troubleshooting Mac Startup or Power Up Problems

What to Do When Your Mac Won't Power Up At All


Make an appointment at the Apple Genius Bar for service after the stores re-open. If you need to find an Apple Store - Find a Store - Apple. Also, see How to find your nearest Apple Authorized Service Provider (AASP) or Distributor (AAD). You may also get Apple authorized service at a local Best Buy or contact Apple Support for more options.


Contacting Apple Customer and Support Service


  1. Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
  2. If you just purchased the product, then you get 90 days of free telephone support from the date of purchase of your Apple product.
  3. Primary support help at Contact Support.
  4. To contact product and tech support: Contacting Apple for support and service including international calling numbers.


About the Standard Warranty:


"Your Apple-branded or Beats-branded hardware product (“Product”) is warranted against defects in materials and workmanship for a period of ONE (1) YEAR from the date of original retail purchase (“Warranty Period”) when used in accordance with Apple`s user manuals (refer to www.apple.com/support/country). Under this warranty, you will be able to direct your claims to Apple even in situations where you purchased the Apple Product from a third party.” [Apple One (1) Year Limited Warranty – Accessory - For Apple and Beats Branded Products Only.]


Macbook not turning on

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