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Since yesterday my HomePod is refusing to play any artist I request with the message "Sorry I can't play that right now, please try again later"
I'm subscribed to Apple Music and it was working fine 2 days ago.
iOS 13.7 and HomePod 13.4.8
Anyone else getting this? I'm NOT on iTunesMatch by the way.
I found this in another thread from 2019 and it worked for me today (2020-09-05):
"go into the Home app on your iPhone or iPad and tap on the small Home icon that is on the upper left of the screen. Then select the "People" icon (or yourself) and turn OFF the "Siri:Recognize My Voice" option."
I found this in another thread from 2019 and it worked for me today (2020-09-05):
"go into the Home app on your iPhone or iPad and tap on the small Home icon that is on the upper left of the screen. Then select the "People" icon (or yourself) and turn OFF the "Siri:Recognize My Voice" option."
I’m having the same issue. Some of the ones it wouldn’t play last night it will tonight? But now there are additional artist requests that get that same response. There doesn’t seem to be rhyme or reason!
I haven’t found any solutions yet.
Exactly the same here! I searched the internet for the past couple days and found no helpful advice... Then, I just now found your post! Glad it just isn’t me, but something’s going on.
Have you recently upgraded to iOS 13.7? Thats the only thing that is different for me.
Right—I thought the same thing. I did update my phone, but this actually started happening the day of the update, though prior to me actually updating my phone.
If you haven't already done so try rebooting your router and power cycle your HomePod.
tt2
Thanks, RunHikeMike. Unfortunately, I did try this and still no luck. Will continue to trouble until I have time to call Apple Support. Thanks, again!
But if you switch off "recognise me voice' doesn't that stop you from setting timers and reminders on HomePod? I use that feature a lot
this worked for me just now. Turned off personal requests for myself, tested Siri (playing an artist worked fine), turned it back on, tested Siri again, and it works fine.
thanks!
I’ve tried this, rebooting, and factory resetting to no avail. Any other ideas?
thanks.
HomePod no longer playing artists
