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madelynn80 Author

Level 1

4 points

Old icloud

I am trying to get into my old iCloud in order to reset my old phone. I can not get the password reset because the number in it is no longer in use. I need to get it done today. What do I do?

iPhone 7 Plus

Posted on Sep 7, 2020 1:50 PM

Top-ranking reply

Eric Root

Level 10

684,525 points

Posted on Sep 7, 2020 1:54 PM

See if you can get an email option. Enter the Apple (iCloud) ID and click Forgot Password.

Apple ID - Manage

Apple ID – Forgot Password

If you can't reset it by using email, you won't be able to reset it today.

The Recovery Process is an automated process and the length of time it takes can vary a lot. Apple ID Support can only answer your questions. They can't intervene in or speed up the process. The article below has some suggestions to shorten the the time the process takes.

Apple ID - Recover your Apple ID with two-factor authentication account recovery.

The only way to reset it instantly is to remember the password and sign into your Apple ID.

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Old icloud

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