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Eliminating malware and extraneous applications

I am trying to clean up my son's MacBook. It has malware (search baron) and some applications (not Apple) that I want to eliminate. Also 4,000 emails of no value. I am planning on reinstalling the operating system it came with (vintage 2016). Does this clean out everything on the unit. Or should I perform an "erase" first?

Posted on Sep 10, 2020 8:04 AM

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Posted on Sep 10, 2020 9:17 AM

Hi, welcome to the Apple Users Community.


I would do the latter


Please try this link for help with your making that happen,

https://support.apple.com/en-us/HT208496


Best of luck

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Eliminating malware and extraneous applications

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