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Why am I unable to update my payment info. We have a family share but I am an adult and my husband does not believe me that he needs to update it.

How do I update my payment info if my husband thinks he doesn’t have to even though he is on the account?

Posted on Sep 16, 2020 5:38 PM

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Question marked as Top-ranking reply

Posted on Sep 16, 2020 5:40 PM

Whoever is the organizer is the one who needs to update the payment information on their account.


Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page. If you have a subscription, you need to add the new card, and then promote it to the primary payment method before you can remove the old card.


Apple ID payment information - change.  



1 reply
Question marked as Top-ranking reply

Sep 16, 2020 5:40 PM in response to Adultuse

Whoever is the organizer is the one who needs to update the payment information on their account.


Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page. If you have a subscription, you need to add the new card, and then promote it to the primary payment method before you can remove the old card.


Apple ID payment information - change.  



Why am I unable to update my payment info. We have a family share but I am an adult and my husband does not believe me that he needs to update it.

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