You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

It doesn’t show the new update on my phone it says that is already update and is iOS 13.7

It doesn’t show the new update on my phone it says that is already update and is iOS 13.7

iPhone XS Max, iOS 13

Posted on Sep 17, 2020 11:04 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 17, 2020 12:21 PM

 Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.      

2 replies
Question marked as Top-ranking reply

Sep 17, 2020 12:21 PM in response to Omartra

 Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.      

It doesn’t show the new update on my phone it says that is already update and is iOS 13.7

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.