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iCloud email not working for a week , apple not able to sort out problem for a week

Email not functional on all devices including iCloud.com

iPhone XS

Posted on Sep 17, 2020 12:08 PM

Reply
3 replies

Sep 17, 2020 8:53 PM in response to DrnNaidoo

In the discussion you wrote - the issue is it stays cannot connect to server on iPhone and iPad

on Mac account error .

First use personal hotspot in iPhone and monitor the issue persists or not https://support.apple.com/en-us/HT204023

Possibility of router is incorrectly set up or corrupted , sometimes a slight cut in cables or you internet service provider server is down are the reasons see some articles https://support.apple.com/en-in/guide/mac-help/mchlp2414/10.15/mac/10.15

https://support.apple.com/en-in/guide/mac-help/mh11395/10.15/mac/10.15


For Mac - https://support.apple.com/en-gb/HT202068

The article is old still the concepts are used https://support.apple.com/en-in/HT202222

Emails will respond when connectivity works .

Sep 17, 2020 8:23 PM in response to zinacef

I have since Saturday but they have been unhelpful in solving the problem

the issue is it stays cannot connect to server on iPhone and iPad

on Mac account error


however in apple support wisdom still made reset phone like 3 times


that’s why I’m posting here to get more help


I’m stressed as my work requires me to get my email and respond

iCloud email not working for a week , apple not able to sort out problem for a week

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