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User profile for user: Cliverlong
Cliverlong Author
User level: Level 1
5 points

New Mac user - can't login to apple store

I am a new Mac user. I bought a refurbished 5,1 mac pro running mojave. I want to download some apps. I could not create an apple id on the Mac so I created it on a Windows machine! I have signed on to this forum with my appetite appleid so I know the id exists and the password is correct. When I try to download from the app store I get various authentication code on my phone which I told into the app store and then the app store indicates my password is incorrect - which is nonsense since I am using it to write this post or to login to apple through a Windows machine.



Any suggestions as to what is wrong?


Thanks


Clive

Posted on Sep 17, 2020 12:29 PM

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User profile for user: Cliverlong
Cliverlong Author
User level: Level 1
5 points

Posted on Sep 18, 2020 9:24 AM

I have fixed the logon problem. I had not added payment details to my profile - which are required - even if one is only trying to download free applications. Now payment details are added to my appleid, I can log on to App Store.

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New Mac user - can't login to apple store

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