You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

erasing my iphone

How can I erase my iphone 11 when it will not connect to wifi which means I cannot sign in to my apple account, which it requires in order to erase it

iPhone 11

Posted on Sep 19, 2020 12:25 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 19, 2020 12:30 PM

You can connect it to a Windows or Mac based computer with iTunes and then restore it to factory settings from there. The thought process here is that the computer has the ability to connect to the internet and validate the iPhone before erasing it.


Axel F.

3 replies

erasing my iphone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.