You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Downloading/Installing macOS Catalina 10.15.6

How can I update to the latest macOS without going through Apple Store? Updating/downloading there is not resumable. I have tried at least 3 times and all the GB dowloaded were wasted due to error network. Can I instead download a dmg file where the download is resumable, and proceed ahead with the installation after the resumable download is completed?

MacBook Pro 13″, macOS 10.14

Posted on Sep 19, 2020 7:13 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 19, 2020 8:26 PM

Sorry, but Apple does not permit that. If your network connection is unreliable, then try downloading from a different location. You will need to use a fast connection, preferably Ethernet rather than Wi-Fi. You are currently running Mojave, therefore, you will be upgrading to Catalina. I suggest you repair the drive and upgrade. How to upgrade to macOS Catalina.


Repair the Drive for El Capitan or Later


  1. Restart the computer. Immediately, at or before the chime, hold down the Command and R keys until the Apple logo and progress bar appear. Wait until the Utility Menu appears.
  2. Select Disk Utility and press the Continue button.
  3. Then select the indented (usually, Macintosh HD) volume entry from the side list. 
  4. Click on the First Aid button in the toolbar and wait for the Done button to activate. Click on it, then quit Disk Utility.
  5. Select Restart from the Apple menu.


Also, see the following:


Before You Upgrade macOS


  1. Fix any problems before upgrading.
  2. Run First Aid in Disk Utility while booted from your Recovery HD.
  3. Backup. Make a bootable clone using CarbonCopy Cloner or use TimeMachine.
  4. Be sure your startup disk has 18-20GB of free space during the installation.
  5. Upgrade third-party software for compatibility. See App Compatibility Table - RoaringApps. If you have mission critical software, then DO NOT upgrade until you know that software is compatible with the version of macOS you are about to install.
  6. Disconnect all third-party peripherals.
  7. Download the installer which will be in the Applications folder. Quit the installer after it opens, then make a copy of the installer and save it in the Downloads folder. The one in the Applications folder will be deleted after a successful installation.
  8. The download is large, anywhere between 5 and 9GBs. It takes time to complete. Be patient.
  9. Double-click on the installer in the Applications folder. Click on the start button to begin the installation.


Similar questions

2 replies
Question marked as Top-ranking reply

Sep 19, 2020 8:26 PM in response to otich23

Sorry, but Apple does not permit that. If your network connection is unreliable, then try downloading from a different location. You will need to use a fast connection, preferably Ethernet rather than Wi-Fi. You are currently running Mojave, therefore, you will be upgrading to Catalina. I suggest you repair the drive and upgrade. How to upgrade to macOS Catalina.


Repair the Drive for El Capitan or Later


  1. Restart the computer. Immediately, at or before the chime, hold down the Command and R keys until the Apple logo and progress bar appear. Wait until the Utility Menu appears.
  2. Select Disk Utility and press the Continue button.
  3. Then select the indented (usually, Macintosh HD) volume entry from the side list. 
  4. Click on the First Aid button in the toolbar and wait for the Done button to activate. Click on it, then quit Disk Utility.
  5. Select Restart from the Apple menu.


Also, see the following:


Before You Upgrade macOS


  1. Fix any problems before upgrading.
  2. Run First Aid in Disk Utility while booted from your Recovery HD.
  3. Backup. Make a bootable clone using CarbonCopy Cloner or use TimeMachine.
  4. Be sure your startup disk has 18-20GB of free space during the installation.
  5. Upgrade third-party software for compatibility. See App Compatibility Table - RoaringApps. If you have mission critical software, then DO NOT upgrade until you know that software is compatible with the version of macOS you are about to install.
  6. Disconnect all third-party peripherals.
  7. Download the installer which will be in the Applications folder. Quit the installer after it opens, then make a copy of the installer and save it in the Downloads folder. The one in the Applications folder will be deleted after a successful installation.
  8. The download is large, anywhere between 5 and 9GBs. It takes time to complete. Be patient.
  9. Double-click on the installer in the Applications folder. Click on the start button to begin the installation.


Downloading/Installing macOS Catalina 10.15.6

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.