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Apple Music Subscription

My Apple Music subscription expired. I redeemed a gift card to top my Apple ID balance for £100.00, then tried to renew the subscription for 1 year (Costs £99.0) and my balance went to £1.00, However it still says that my subscription is expired. What should I do next?

Posted on Sep 20, 2020 2:14 AM

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Question marked as Top-ranking reply

Posted on Sep 20, 2020 8:57 AM

Is there any pending activity in your account?


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call      


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



1 reply
Question marked as Top-ranking reply

Sep 20, 2020 8:57 AM in response to kirill193

Is there any pending activity in your account?


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call      


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



Apple Music Subscription

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