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Failed purchase i Golf Clash

Hi. I bought Spartan Mega Deal in Golf Clash today. You charged my credit card but the buy failed. I have contacted Golf Clash support but they say that they can’t do anything and that I have to contact iTunes. How to get my money back? 59 Swedish krona.

regards

/Per Lagersson

Posted on Sep 20, 2020 10:06 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 25, 2020 5:30 AM

Greetings, Lagersson.


It appears that an in-app purchase failed. You were charged for the purchase, but you never received it. You contacted the developers but they directed you to contact iTunes. You’d like to request a refund, and we're glad to help with this.


Request a refund for apps or content that you bought from Apple - Apple Support -- This article explains how to request a refund. If the refund is granted, this article explains how long the refund may take to appear: How long refunds from the App Store or other Apple services take - Apple Support


Take care.

2 replies
Question marked as Top-ranking reply

Sep 25, 2020 5:30 AM in response to perjmk

Greetings, Lagersson.


It appears that an in-app purchase failed. You were charged for the purchase, but you never received it. You contacted the developers but they directed you to contact iTunes. You’d like to request a refund, and we're glad to help with this.


Request a refund for apps or content that you bought from Apple - Apple Support -- This article explains how to request a refund. If the refund is granted, this article explains how long the refund may take to appear: How long refunds from the App Store or other Apple services take - Apple Support


Take care.

Failed purchase i Golf Clash

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