Microsoft word issues
Why can I no longer use microsoft powerpoint, word or excel on my apple laptop? It seemed to freeze up and the icons are at the bottom of the screen with the cannot use symbol thru them.
MacBook Air 11″, macOS 10.15
Question marked as
Top-ranking reply
If you just upgraded to macOS Catlina, note that older versions of Microsoft Office are not compatible with that.
If you have an early version of Office for Mac 2016, you can update it at no charge. However note that connecting to Microsoft 365 services using Office 2016 for Mac is not supported by Microsoft after October 13, 2020. See: https://docs.microsoft.com/en-us/office365/troubleshoot/administration/office-2016-for-mac-64-bit-upgrade
If you have Office for Mac 2011 or earlier, you can either subscribe to Microsoft 365 or you can make a one-time purchase. See: https://products.office.com/en-us/buy/compare-microsoft-office-products-for-mac?ms.officeurl=mac-compare-redir
Or use the free Microsoft Office on the web: https://products.office.com/en-us/free-office-online-for-the-web
Or Google Docs: https://www.google.com/docs/about/
Other options include using the free and very good Libre Office https://www.libreoffice.org/
or Apple's Pages and Numbers