You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

ipad no longer working correctly on apps after 13.7 update

Using certain gaming apps on my IPad, after update of 13.7, part of the screen is cut off, rendering them unusable. Is there a fix for this?


Posted on Sep 25, 2020 4:28 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 25, 2020 4:37 AM

The first and perhaps most obvious suggestion is to update your iPad to the current version - this being iPadOS 14.0.1.


Whilst this provides no guarantee that a compatibility problem with an individual App will be resolved - this being a situation for which you will need to seek assistance from the individual App Developer - you will benefit from ensuring that your iPad is itself as up-to-date as possible.


If updating the iPad resolves the App issue, there is nothing further that you need to do. Otherwise, you’d be best advised to contact the Developer of the App that is causing difficulties.


How to contact an app developer - Apple Support


1 reply
Question marked as Top-ranking reply

Sep 25, 2020 4:37 AM in response to AMGRiley

The first and perhaps most obvious suggestion is to update your iPad to the current version - this being iPadOS 14.0.1.


Whilst this provides no guarantee that a compatibility problem with an individual App will be resolved - this being a situation for which you will need to seek assistance from the individual App Developer - you will benefit from ensuring that your iPad is itself as up-to-date as possible.


If updating the iPad resolves the App issue, there is nothing further that you need to do. Otherwise, you’d be best advised to contact the Developer of the App that is causing difficulties.


How to contact an app developer - Apple Support


ipad no longer working correctly on apps after 13.7 update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.