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stuck on “update requested”

Phone has be stuck on “update requested” for days and I can’t find the update to delete and redownload. for ios 14 update

iPhone 8 Plus, iOS 13

Posted on Sep 25, 2020 7:58 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 1, 2020 5:27 PM

Hey kburd313,


We understand you're having an issue updating to iOS 14, and we want to help! It sounds like you haven't reached the download phase, so that would be why you're not able to locate it. If you haven't already, be sure Low Power Mode is off, restart your iPhone, then try to update again: Restart your iPhone


If the issue continues, follow these steps to see if they help: If your iPhone, iPad or iPod touch won’t update


If you're still not able to update, do you have a computer we can update with? If so, those steps can be found under "Update your device using your computer" here: Update your iPhone, iPad, or iPod touch


After updating, be sure to update your apps too: Update apps or use automatic downloads


Let us know how that goes.


Cheers!

1 reply
Question marked as Top-ranking reply

Oct 1, 2020 5:27 PM in response to kburd313

Hey kburd313,


We understand you're having an issue updating to iOS 14, and we want to help! It sounds like you haven't reached the download phase, so that would be why you're not able to locate it. If you haven't already, be sure Low Power Mode is off, restart your iPhone, then try to update again: Restart your iPhone


If the issue continues, follow these steps to see if they help: If your iPhone, iPad or iPod touch won’t update


If you're still not able to update, do you have a computer we can update with? If so, those steps can be found under "Update your device using your computer" here: Update your iPhone, iPad, or iPod touch


After updating, be sure to update your apps too: Update apps or use automatic downloads


Let us know how that goes.


Cheers!

stuck on “update requested”

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