I cannot remove an user

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Elly1951 Author

Level 1

8 points

I cannot remove an user

I bought a MacBook Pro today. Mac OS 10.15.7.
The owner (George) removed his information. And made a new user: "MacBook Pro" (OK, a little confusing, is n't it) and to keep it simple: without a password.
I unlocked I made a new user for myself ("Elly") and my friend (John).
After that I wanted to remove the user "MacBook Pro".
See screendump. Translated: "If you want to remove user "MacBook Pro", you have to fill in the password of the user."
So, I had to confirm the removal by filling in the password of user "MacBook Pro". But removing was not possible.
I gave user "MacBook Pro" a new password, a simple one: "Abcd12345678" (yes, my real passwords are more complicated).
Again I tried to remove "MacBook Pro", now using the new password.
Guess what: removing was not possible.

My question: what do I have to do to remove the user "MacBook Pro"?

MacBook Pro

Posted on Sep 25, 2020 2:31 PM

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Answer 1

Top-ranking reply

Elly1951 Author

Level 1

8 points

Sep 26, 2020 3:47 AM in response to Luis Sequeira1

Hello Luis. Thanks. Your interpretation is 100% correct.

But the problem is as follows.

The password for user "MacBook Pro" is indeed "Abcd12345678". But that password is refused.
Where I have to fill in a name (I am an administrator) in stead of user "MacBook Pro", I can not fill in anything, it is greyed-out as you can see.

Because I was configuring the Macbook, I decided to start all over again by formatting the HD. After that user "MacBook Pro" was gone.

Thanks again and stay save.

Elly and John.

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Answer 2

Sep 25, 2020 2:42 PM in response to Elly1951

I can’t read Dutch but I think you are misreading the message in that window.

You are NOT being asked for the password for the user that you want to delete.

You are asked for the username and password of an administrator user. In this case there are two, enter the correct details of YOUR account and you should be done.

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I cannot remove an user

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