Charging
My charger for my MacBook doesn't charge, unless I wiggle it. What should I do?
MacBook Pro 13″, macOS 10.15
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You may have a loose port on the computer. Make an appointment at the Apple Genius Bar for service after the stores re-open. If you need to find an Apple Store - Find a Store - Apple. Also, see How to find your nearest Apple Authorized Service Provider (AASP) or Distributor (AAD). You may also get Apple authorized service at a local Best Buy or contact Apple Support for more options.
Contacting Apple Customer and Support Service
- Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
- To arrange a return for repair or replacement: Mac Repair.
- If you just purchased the product, then you get 90 days of free telephone support from the date of purchase of your Apple product.
- Primary support help at Contact Support.
- To contact product and tech support: Contacting Apple for support and service including international calling numbers.
- Product Service and Repair information.
- Apple Service Programs.