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mrs135 Author

Level 1

5 points

My AirPods don’t work even though they are connected

The AirPods are connected to my phone but sound is still coming out of the phone and not AirPods. And “connected” keeps flashing up top of phone.

iPhone XR, iOS 14

Posted on Sep 29, 2020 2:45 PM

Top-ranking reply

Axel Foley

Level 10

149,592 points

Posted on Sep 29, 2020 3:24 PM

Open Settings ➔ Bluetooth ➔ Locate your Airpods in the list of bluetooth paired devices: Tap on the "i" to the right of the AirPods name and choose Forget Device.

After that is done then re-pair the AirPods with your iPhone.

Axel F.

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My AirPods don’t work even though they are connected

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