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Hello I just got a call from a random number telling me there is suspicious activity on my account through my iCloud

I just got a call from a random number saying my iPhone account is having suspicious activity and not to use my iCloud account and talk Apple support press 1 is this a hoax?

iPhone 11, iOS 13

Posted on Sep 29, 2020 4:17 PM

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Question marked as Top-ranking reply

Posted on Sep 29, 2020 4:33 PM

It is a scam. Apple doesn't make unsolicited phone calls. If there was a problem you would be notified when attempting to log in, including when logging into this forum. Also see: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


Also, the caller id number shown on scam and marketing calls is frequently not the number actually originating the call. The number is often spoofed.


One option to consider is Settings > Phone > Silence Unknown Callers. See: Detect and block spam phone calls - Apple Support

3 replies
Question marked as Top-ranking reply

Sep 29, 2020 4:33 PM in response to Boongie321

It is a scam. Apple doesn't make unsolicited phone calls. If there was a problem you would be notified when attempting to log in, including when logging into this forum. Also see: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


Also, the caller id number shown on scam and marketing calls is frequently not the number actually originating the call. The number is often spoofed.


One option to consider is Settings > Phone > Silence Unknown Callers. See: Detect and block spam phone calls - Apple Support

Hello I just got a call from a random number telling me there is suspicious activity on my account through my iCloud

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