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User profile for user: Toucan7
Toucan7 Author
User level: Level 1
4 points

MacBook Air white screen with vertical and horizontal lines on entire screen will not go to login screen help please

When I opened my Mac today all I get is a white screen with blue and pink lines that get darker then turns off what is wrong?


MacBook Air 13″, macOS 10.15

Posted on Sep 30, 2020 5:38 AM

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User profile for user: Axel Foley
Axel Foley
User level: Level 10
149,364 points

Posted on Oct 1, 2020 5:59 PM

You may want to try some basic troubleshooting techniques and see whether that resolves things.

  1. Reset SMC by following the directions applicable to your MacBook here ➔ How to Reset SMC. If that does not solve things then-
  2. Reset NVRAM/PRAM by following the directions applicable to your MacBook here ➔ How to Reset NVRAM/PRAM. If that does not solve things then-
  3. Enter ➔ Safe Mode and see if the screen issue still exists in Safe mode. Log out of Safe Mode and then reboot computer. If that does not solve things then-
  4. Finally if none of the above works then please contact ➔ Apple Support


Axel F.

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User profile for user: Axel Foley
Axel Foley
User level: Level 10
149,364 points

Oct 1, 2020 5:59 PM in response to Toucan7

You may want to try some basic troubleshooting techniques and see whether that resolves things.

  1. Reset SMC by following the directions applicable to your MacBook here ➔ How to Reset SMC. If that does not solve things then-
  2. Reset NVRAM/PRAM by following the directions applicable to your MacBook here ➔ How to Reset NVRAM/PRAM. If that does not solve things then-
  3. Enter ➔ Safe Mode and see if the screen issue still exists in Safe mode. Log out of Safe Mode and then reboot computer. If that does not solve things then-
  4. Finally if none of the above works then please contact ➔ Apple Support


Axel F.

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MacBook Air white screen with vertical and horizontal lines on entire screen will not go to login screen help please

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