You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 11 power off slide won’t power off

The power off slide won’t power off




[Re-Titled by Moderator]

iPhone 11, iOS 14

Posted on Oct 2, 2020 2:05 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 2, 2020 2:09 PM

Try and Force Restart your iPhone exactly as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears then release the Side button (Can take up to 20 seconds. DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

1 reply
Question marked as Top-ranking reply

Oct 2, 2020 2:09 PM in response to dovey514

Try and Force Restart your iPhone exactly as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears then release the Side button (Can take up to 20 seconds. DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

iPhone 11 power off slide won’t power off

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.