Try again unable to read this fingerprint try again using a different finger on Touch ID
Try again unable to read this fingerprint try again using a different finger on Touch ID
iPhone 7 Plus, iOS 14
User profile for user:
chris_g1
User level:
Community Specialist
Hey there anthonyAa00,
We see that you are having difficulties with getting your Touch ID feature to work properly. We would love to assist you with resolving this issue.
Check out this resource that provides guidance for this issue: If Touch ID isn't working on your iPhone or iPad
If the issue still persists, try resetting the Touch ID. To complete this process follow these steps below:
- Open Settings > Touch ID & Passcode > Finger > Delete
Once you are able to delete these fingerprints from the settings, follow the steps of this resource to set the Touch ID feature back up: Use Touch ID on iPhone and iPad
Hope these steps help you out!
Kind regards.