You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

unable to update iphone

When trying to update the software 14.0.1 on the Iphone is does not allow me to. the update button is being clicked on but nothing is happening. Please advise

iPhone 6s Plus, iOS 9

Posted on Oct 6, 2020 2:13 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 6, 2020 2:38 PM

See if anything here helps.


Update your iOS device.        


Get help with over-the-air iOS updates          


Update – Can’t or can’t restore 


Have you tried using iTunes on a computer or Finder if running Catalina to do the update?


 Update software on iOS devices in iTunes on Mac


If you see an error when you update or restore your iPhone, iPad, or iPod      


Do you have access to another WiFi network where you can try? That has worked for several people.

1 reply
Question marked as Top-ranking reply

Oct 6, 2020 2:38 PM in response to cdgm1

See if anything here helps.


Update your iOS device.        


Get help with over-the-air iOS updates          


Update – Can’t or can’t restore 


Have you tried using iTunes on a computer or Finder if running Catalina to do the update?


 Update software on iOS devices in iTunes on Mac


If you see an error when you update or restore your iPhone, iPad, or iPod      


Do you have access to another WiFi network where you can try? That has worked for several people.

unable to update iphone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.