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change apple id issues

I can't change my apple id because the error message states Your new Apple ID cannot be the same as your notification email address. Choose a different email address.


how do I solve this issue.


Thank you,

amy chandler

iPhone 11, iOS 14

Posted on Oct 8, 2020 9:49 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 8, 2020 12:42 PM

You are welcome. See if anything here helps.


Apple ID email addresses.    

3 replies

Oct 8, 2020 10:27 AM in response to amyd1970

You need to remove the notification email address from your Apple ID. Apple hasn’t published any guidance for using an address again. Normally, if your e-mail address was associated with an ID in any way, for example as a Notification email address or a Rescue e-mail address, then it can't be reused with another Apple ID for approximately one year. I have also seen posts that stated Apple told them there was a 30 day waiting period before the address could be used again.  You will need to get another e-mail address to use as your Apple ID or you can try waiting 30 days to see if that works.

change apple id issues

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