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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My screen is stuck on the black screen with the white apple logo and won't restart when I hold down the power button. . What do I do?
iPhone XR
Thank you for posting in the Apple Support Communities. I see no one has responded to your post yet. I am happy to help!
If the device is stuck on the Apple logo, you'd have to put it in recovery mode and update and/or restore the device. Here's how: https://support.apple.com/en-us/HT201412
Hope this helps!
Thank you for posting in the Apple Support Communities. I see no one has responded to your post yet. I am happy to help!
If the device is stuck on the Apple logo, you'd have to put it in recovery mode and update and/or restore the device. Here's how: https://support.apple.com/en-us/HT201412
Hope this helps!
My screen is stuck on the black screen with the white apple logo and won't restart when I hold down the power button. . What do I do?
