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I keep getting charges form apple.com/bill but I have not purchased anything

I keep getting charges form apple.com/bill ie but I have not purchased this and it does not appear in my iTunes purchases. This looks like a fraud but I cannot get an answers online to resolving this.

How do I query this, stop it and get a refund from Apple?



[Edited by Moderator]


Posted on Oct 10, 2020 9:08 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 10, 2020 3:48 PM

See the Apple Support article(s) below. Link to contact Apple Support in the article.


Apple ID - If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement.


Normally, all sales are considered final, but you can ask for a refund.


If you have received a confirmation email, click the Report a problem link at the bottom.


Purchases problem.      


How long refunds from the App Store or other Apple services take.  

1 reply
Question marked as Top-ranking reply

Oct 10, 2020 3:48 PM in response to Seán213

See the Apple Support article(s) below. Link to contact Apple Support in the article.


Apple ID - If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement.


Normally, all sales are considered final, but you can ask for a refund.


If you have received a confirmation email, click the Report a problem link at the bottom.


Purchases problem.      


How long refunds from the App Store or other Apple services take.  

I keep getting charges form apple.com/bill but I have not purchased anything

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