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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My old is no longer working and I can't receive the authentication code from it. I bought a new phone and am trying to use my Apple ID but I need that code. I also no longer have the number associated with the Apple ID so I am unsure what I can do.
See if anything here helps. If necessary, you can use account recovery as explained in the link at bottom of the article.
Verification code - how to get one and sign in with two-factor authentication.
If you can sign in, you need to change/add the number on your Apple ID. After the change, allow up to 24 hours for the change to sync. Before trying to make the change, sign out of Messages/FaceTime on all devices/computers.
See if anything here helps. If necessary, you can use account recovery as explained in the link at bottom of the article.
Verification code - how to get one and sign in with two-factor authentication.
If you can sign in, you need to change/add the number on your Apple ID. After the change, allow up to 24 hours for the change to sync. Before trying to make the change, sign out of Messages/FaceTime on all devices/computers.
Thank you for the response! I tried both those things and I can’t do either because I need an authentication code and I can’t access it due to the phone being broken and no longer having access to the number.
My old phone*
Apple ID
