You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
I need an answer to how I can copy my pictures from my phone to my Windows 10PC. I have tried the Photo App but it stops and states an error occurred then doesn't import anything!! It worked one time for part of a folder but never copied everything HELP!
iPhone 6s, iOS 12
There's an old bug with HEIC > JPEG conversion during transfer. On your phone, change the export setting to "Keep originals" at the very bottom of Settings > Photos and try again. Also there still seems to be a bug with 4k/1080 (could be just large videos, over 3-4 GB). Haven't seen any fix in this case, just using a Mac or a third-party app (check iMazing, guide for photos/videos export).
There's an old bug with HEIC > JPEG conversion during transfer. On your phone, change the export setting to "Keep originals" at the very bottom of Settings > Photos and try again. Also there still seems to be a bug with 4k/1080 (could be just large videos, over 3-4 GB). Haven't seen any fix in this case, just using a Mac or a third-party app (check iMazing, guide for photos/videos export).
See this for instructions from Apple, Transfer photos and videos from your iPhone, iPad, or iPod touch - Apple Support
This is what Microsoft has to say. https://support.microsoft.com/en-us/windows/import-photos-and-videos-from-phone-to-pc-198f2301-e9a7-c734-5f39-a8946a5ebc99
Check this link for possible halp...
Transfer photos and videos from your iPhone, iPad, or iPod touch - Apple Support
TYVM Seems to be working now once I made that change!
Transfer photos from phone to computer
