Question marked as Top-ranking reply User profile for user: frazzm737 frazzm737 User level: Level 9 55,254 points Oct 17, 2020 12:47 PM in response to Michaelhaley6600 Check this link...If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support Show more Less Upvote if this is a helpful reply Downvote if this reply isn’t helpful Reply Link