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I got my MacBook Pro today from Reliance Digital but in the check coverage page it is asking for the date of purchase and when I am entering the date it is showing that "we are unable to validate your product's purchase date".
How do I fix this?
MacBook Pro 13″, macOS 10.15
kaustabpal wrote:
I got my MacBook Pro today from Reliance Digital but in the check coverage page it is asking for the date of purchase and when I am entering the date it is showing that "we are unable to validate your product's purchase date".
How do I fix this?
Did you ask Reliance Digital ?
Apparently the problem arose because the retailers generally update the purchase date within 72 hrs. I contacted Apple Customer Care and the problem was fixed immediately within 10 mins.
An incorrect purchase date cannot be corrected online. You need to contact Apple Support by phone:
we are unable to validate your product's purchase date
